Privacy Policy

GB Rope Access Techs ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or get in touch about our rope access and window cleaning services, and what we do with it.

Who we are

GB Rope Access Techs is a rope access and window cleaning company. We provide window cleaning, jet washing, maintenance, eyebolt testing, solar panel cleaning, bin cleaning, and graffiti removal across London and the surrounding areas.

For any privacy-related questions, contact us at admin@gbropeaccesstechs.com or +44 7507 696252.

What we collect

When you contact us through the website, request an estimate, or email us, we may collect:

• Your name

• Your email address

• Your phone number

• Your site address or postcode

• Details about the work you need done

• Any other information you choose to send us

We don't ask for or store payment card details on this website.

How we use it

We use your information to:

• Reply to your enquiry and provide a written estimate

• Arrange and carry out the work you've asked us to quote for

• Send follow-up communication about your job

• Keep records as required by UK tax and business law

We don't sell your data. We don't share it with third parties for marketing. We won't add you to a newsletter you didn't ask for.

Legal basis

Under UK GDPR, we process your data on the basis of:

• Legitimate interest — to reply to enquiries and run our business

• Contract — to deliver services you've agreed to

• Legal obligation — to keep records HMRC and other authorities require

Cookies

This website may use basic cookies to make the site work and to understand how visitors use it (for example, Google Analytics). These don't identify you personally. You can disable cookies in your browser settings at any time.

How long we keep your data

We keep enquiry details for as long as needed to respond and provide a quote. Customer records are kept for 6 years after the last job, in line with UK accounting requirements. After that, we delete them.

Your rights

Under UK GDPR you have the right to:

• Ask what data we hold about you

• Ask us to correct anything that's wrong

• Ask us to delete your data (where we're not legally required to keep it)

• Object to how we use your data

• Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email admin@gbropeaccesstechs.com.

Security

We take reasonable steps to keep your information secure. No system is 100% secure, but we use sensible measures to protect data from unauthorised access.

Third-party links

Our website may link to other sites. We're not responsible for their privacy practices — check their policies if you visit them.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes.

Contact

GB Rope Access Techs admin@gbropeaccesstechs.com +44 7507 696252